FREE returns and exchanges on all UK orders (*EXCLUDING T-SHIRTS) + ALL OUR JEWELLERY COMES WITH A 6 MONTH WARRANTY. This means if anything is damaged or broken in the first 6 months (from usual wear - please look at your care guides here). Then we will replace it straight away.
Currently we ship across the UK, Europe, USA and then also offer a rest of world. For the UK we use Royal Mail Recorded Delivery. For anywhere else we use DHL. Unless otherwise notified you should receive the purchase between 2-7 working days once the order has been accepted (for in stock items). This may be a little longer if you are outside the UK. If you need your order sooner please email us at email@example.com.
UK - standard 5 to 7 working days - FREE
UK Special Delivery (Next Day) - £8 (on orders placed before 12pm)
USA - 7 - 10 working days - £35.00
Canada - 10 working days - £35.00
Europe - 10 Working days - £30.00 (due to brexit we are not currently shipping to Europe - sorry we hope to be again soon!)
Rest of World - 10 Working days - £35.00
We are committed to going that extra mile to ensure that you receive the best service. Please note that every item is handcrafted which allows you a completely unique buying experience. To ensure that we can continue this we do ask you to be patient with orders at busy periods.
We offer a full refund on any unworn items within 14 days of receipt. (*PLEASE NOTE THIS DOES NOT INCLUDE ARE T SHIRTS WHICH ARE PRINTED BY A THIRD PARTY ON A PRINT AND DEMAND BASIS SO WE CANNOT OFFER RETURNS OR REFUNDS.) The Item must be returned with all the packaging in the same condition as you received it. Please contact firstname.lastname@example.org for your free returns slip. Free returns for all UK orders only.
SAMPLE SALE / SALE PURCHASES CANNOT BE RETURNED. NO EXCEPTIONS.